Marketplace Customer Focus
Our customer-focused approach has led us to building a great reputation with our marketplace customers which is visible through our social ratings on all the marketplaces we are present in.
We emerged as one of the top rated sellers on Amazon.com with a Lifetime Rating of 96% based on a large mass of more than 260,000 reviews; we also emerged as a Preferred Seller on eBay with a 96% rating.
Best-in-class Customer
Engagement Team
Our Customer Engagement Team stays connected to customers to ensure a seamless experience from the time they place an order till the time it is delivered to their doorstep.
5-star Customer
Relationship Team
Our Customer Relationship Team stays alert through the order process to ensure any inadvertent delays are pro-actively communicated to the customers. They also ensure any product-related or post-sales queries are swiftly answered.