Marketplace Customer Focus

Our customer-focused approach has led us to building a great reputation with our marketplace customers which is visible through our social ratings on all the marketplaces we are present in. We have managed to achieve this through:

Best-in-class Customer
Engagement Team

Our Customer Engagement Team stays connected to customers to ensure a seamless experience from the time they place an order till the time it is delivered to their doorstep.

5-star Customer
Relationship Team

Our Customer Relationship Team stays alert through the order process to ensure any inadvertent delays are pro-actively communicated to the customers. They also ensure any product-related or post-sales queries are swiftly answered.


We ensure our Customer Support Teams are available round the clock to answer any query or handle any problem faced by a customer. Providing 24/7 support has been crucial in giving our customers the best experience.

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