The entire objective of building this robust technology model is to delight each and every customer we serve, at every step, with every interaction they have with us.
Our Application Programming Interfaces (APIs) bring marketplace orders to our proprietary solution. We have achieved 100% automation in our ecosystem.
Orders pass through multiple automated system checks to increase the accuracy of the downstream processes. Over 95% orders are verified automatically leaving the remainder for human intervention.
Our systems determine the most logical and cost-effective method to fulfill the order. 98%+ orders are placed with no human intervention.
We have APIs to bring shipping information into our ERP solution which run at specific intervals creating environments of efficiency. 97%+ shipping information is updated automatically and 96%+ orders are shipped on time.
Our APIs allow us to track the movement of packages in real time giving us insight into current location and estimated delivery time on a minute by minute basis. The outcome is 98%+ orders are delivered on time!